Would you like to join a young technology company with a purpose? Our SaaS platform is revolutionizing the manufacturing industry by empowering factory workers whilst saving trees at the same time 🌴 We are all about helping manufacturing enterprises crowdsource their knowledge from the factory floor with a bottom-up approach. A mantra that also lives strong within SwipeGuide.

We are now searching for a Lead Product Designer to join SwipeGuide. You'll join our small, close-knit Product team. Working with our Founders (Willemijn and Daan) our Swipee Product superstars (Sue, Eduardo, Alex, Toks, Eliena, Sara, Vlad and Tarik) you will collaborate on multiple meaningful design projects to ultimately build a scalable, reusable platform for our global clients. Your mission? ….. You'll be solving entirely unexpected, tricky customer puzzles 🧩

WHO ARE WE?

We are Swipeguide. We are on a mission to reduce waste, spare resources for better use, and save the world from useless paper instructions. Imagine working on a busy production line and relying upon outdated, inadequate work instructions. PDF and paper instructions are a thing of the past. We're developing simple, intuitive cloud software to empower factory teams to perform better in their jobs and scale knowledge with digital standard work. Our Swipeguide platform enables global companies like Coca-Cola, Heineken, and PepsiCo to build and share visual step-by-step digital work instructions with their workforce on any device. And yes, it also feels good to enable them to use less paper and save the trees🌳! We all know that a digital future is unavoidable, and we provide the software essential for digital transformation in manufacturing. And it's working. We had five people in 2016, and today we have thirty Swipees, 100,000+ platform users in 89 countries worldwide, a high customer retention rate and an inclusive, continuously improving culture.

OUR TEAM OF SWIPEES 

• We have recently become a part-remote organization, but our office is available for Swipees to attend each day too (totally optional). For the future, it's totally up to you: hammock on the beach or face-to-face smiles?
• If you want to be at the office - we have an office in Amsterdam and Minneapolis and in 2023 with a few of us engineering folk based in Spain, we will be utilising co-working space in Barcelona 🇪🇸
• You'll soon meet the road cyclist, the yoga lover, the guy with a 3D printer, the ex-chef, the person to count on in an emergency, the social butterfly, the footie enthusiast, the gamer, the volleyball player, and someone who owns hundreds of sneakers.
• We like to fail (it's how we learn), and in our "SwipeUp" sessions, we share our f*** ups (failures) and learn together.
• Our values are at the heart of everything we do; we strive to enable Swipees to develop their potential, showcase their authentic selves, and engage in a culture of inclusion.

YOUR ROLE AS OUR SENIOR PRODUCT DESIGNER

As the Senior Product Designer, you will be responsible for the overall user experience of the product and making the product and design decisions that make our Product Flywheel spin. We want to make it easier for users to Capture, Share, Use, and Improve work instructions worldwide. You will work closely with Customer Success teams to gain a deep understanding of our users, market, and industry to develop testable hypotheses. As a data-informed designer, you have experience leveraging data into your daily decision-making and know how to measure the impact of your work. We need someone to take all the complex requirements and wishes of our enterprise customers and distil them into simple solutions for our everyday frontline workers. We are looking for someone both strategic and hands-on. You are not afraid to ask the business and the customer why while being able to execute your designs in close collaboration with the development team. Your day-to-day work can include but is not limited to: 
 

• Understanding complex business requirements and translating them into effective, beautiful and simple solutions
  Shaping the overall product design strategy in collaboration with our CPO and CTO
• Deliver artifacts for all parts of the design life cycle everything from low fi sketches and mockups to user flows to high fidelity prototypes and pixel perfect responsive layouts and design specifications
• Communicate and gather feedback on your ideas and designs from a wide range of stakeholders including C level executives, Customer Expansion and Sales teams, as well as software engineers
• Bring our user research, usability validation and A/B testing capabilities to the next level  

 
ESSENTIAL ATTRIBUTES FOR THE SENIOR PRODUCT DESIGNER

• You have Product Design experience (User experience and user interface design, the whole process);
• You will have an intuitive understanding of UX/UI and have a strong aesthetic sense;
• You have attention to detail. You don’t miss any edge cases and you have a checklist for all device sizes.
• You have a high-level of experience with tools like Figma and remote user testing tools to create designs and make ideas come to life with low, medium and high fidelity wireframes and mockups;
• Experience working in agile software team. You understand how to turn user stories into designs that can be implemented;
• You love the sound of working with a young technology company (yes, there is sometimes ambiguity but you’re ok with that);
• You have high attention to detail, demonstrated in your portfolio;
• You own it. Your hands-on approach to products ensures you 'make it happen';
• Self-starting, autonomous, pragmatic.
• Excellent written and verbal English communication skills are a MUST.

NICE TO HAVES TO BE SWIPEGUIDE’S NEXT PRODUCT DESIGNER

• Familiar with the Industry4.0 transition, its trends, goals, challenges, and relation to the manufacturing and machine industry.
• Experience working in B2B SaaS company
• Experience working with Enterprise customers

WHAT'S IN IT FOR YOU?

• Unlimited holidays (and we think it works here!) 🏝
• Remote working opportunities &/or local office 🎒
• Virtual Stock 📈
• Competitive monthly compensation 💰
• A challenging environment to develop your personal and professional skills with a lot of freedom to take on ownership 👩🏽‍🎓
• A personal external business coach to support your professional & personal development 🧑‍🏫
• A subscription to OpenUp for unlimited, on-demand therapy sessions & resources to support your mental wellbeing 🧘🏻‍♀️
• You'll be in a fortunate situation to make a high impact at a small young technology company where you aren't just a number to us 💯
• You will enjoy meeting up with colleagues every so often in one of our offices/co-working spaces (if you want an office - up to you) 📤
• A chance to learn from other people's mistakes in a flat hierarchy company. For example, we share and celebrate failures at our biweekly SwipeUp Sessions where we ask “What did you f*** up last week?” 😫🎓

WHAT ARE YOUR FUTURE COLLEAGUES SAYING ABOUT SWIPEGUIDE?

"I enjoy working for SwipeGuide because it is constantly innovating and staying up-to-date with the latest technologies when possible. As a remote employee, I have the flexibility to work from anywhere, which allows me to have a good work-life balance. Additionally, I have learned a lot during my time with the company and feel that I am continually growing as a professional. I also appreciate that everyone’s knowledge and ideas are taken into account and that I have the ability to influence decisions and make a meaningful contribution to the team. Overall, I feel valued and supported in my current role, which makes me enjoy coming to work every day."

- Eduardo 🇻🇪  Mobile Lead

"I love our culture since day one, and what I love even more is that it is always a super high prio for the company to keep working on it while we grow and to put its people, their health & happiness first. Always. But also: Colleagues are friends and family, the company embraces transparency & honesty & a healthy work/life balance, having the ability to work non-traditional working hours , as well as being surrounded by inspiring Swipees that make work fun, are all things I truly appreciate"

-Lisa 🇦🇹

SwipeGuide is committed to creating a diverse environment influenced by a lifetime of individual experiences. We hire people from all walks of life, not just because it's the right thing to do, but also because when people from diverse backgrounds build a company, the understanding and embracing of their communities grow exponentially. This means our creative and strategic horizons are not only expanding, but they're consistently strengthening, thanks to a global perspective. We do not discriminate based on education, race, religion, colour, national origin, genetics, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.